Short version: we only use your details to make you an offer on your car. We never sell them.
When you request an offer we collect the details you give us: your name, mobile, email, postcode, details and photos of your vehicle, and anything else you choose to tell us. We also record basic technical information such as the page you came from and campaign tags in the link.
To assess your vehicle, make you an offer, contact you about it, and complete the purchase if you accept, including paying out any finance and arranging pickup.
Only people who help us do that: transport providers, your finance company (for a payout figure) and the service providers that run this website and our systems. We do not sell or rent your information.
Your information is stored with reputable cloud providers and protected with reasonable security measures. We keep it only as long as we need it for these purposes or as required by law.
You can ask to see or correct your information, or ask us to delete it, at any time by replying to any message we send you. If you don't want to hear from us, tell us and we'll stop.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you have a concern, contact us first and we'll work to resolve it. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated November 2026.